Location Guest Relations Representatives are available from 9:00 a.m. to 5:00 p.m. PST, Monday through Friday, to assist you in your food and beverage selections.
For licensed suite holders, online ordering is now available at www.e-levy.com/sleeptrainarena
To reach a representative, dial: 916-928-8187 or e-mail: SuiteEats@LevyRestaurants.com.
Sleep Train Arena General Information 916-928-0000
Levy Restaurants Guest Relations Representative 916-928-8187
Levy Restaurants Accounting Department 916-928-3676
Sleep Train Arena Leased Suite Holders www.e-levy.com/sleeptrainarena
AND BEVERAGE ORDERING
In ensuring the highest level of presentation, service and quality, we ask that all food and beverage selections (including special liquor requests) be placed by 2:00 p.m. PST, two business days prior to each event. Please place all Saturday, Sunday and Monday game orders by 2:00 p.m. on Thursday.
Orders can also be received via e-mail at SuiteEats@LevyRestaurants.com, and for licensed suiteholders to order online www.e-levy.com/sleeptrainarena. Orders can be arranged with the assistance of a Guest Relations Representative at 916-928-8187 during normal business hours. If for any reason a game is cancelled (cold, snow, rain, etc.) and the stadium does NOT open, you will not be charged for your food and beverage order. If the gates to the stadium open for ANY amount of time and the game is cancelled (time restrictions, rain, cold, snow, etc.) you will be charged fully for your food and beverage purchase. Please notify us as soon as possible of any cancellations. Orders cancelled by 4:00 p.m. PST the BUSINESS day prior to the event will not be charged.
An in house refrigerator provides the foundation for your in-suite beverage service. Consult with a Guest Relations Representative to sign up for our Beverage Restocking program to stock your bar with a selection of recognized, quality brand name products, including liquors, beer, wine and soft drinks, or simply refer to our beverage menu for recommendations. Should you prefer any beverage items that are not included in our menu, please let us know and we will do our best to fulfill your request.
Additional beverages may be purchased during the game through your Suite Attendant or by using the in-suite courtesy phone.
To maintain compliance with the rules and regulations set forth by the State of California, we ask that you adhere to the following:
Alcoholic beverages cannot be brought into or taken out of Sleep Train Arena.
2. It is the responsibility of the Suite Holder or their Representative to monitor and control alcohol consumption within the suite.
3. Minors (those under the age of 21), by law, are not permitted to consume alcoholic beverages.
4. It is unlawful to serve alcoholic beverages to an intoxicated person.
5. Suite Holders are not permitted to take cans, bottles or glasses outside of their suite. Drinks taken into the suite hallway must be poured into disposable cups. Please note, however, that no drinks may leave the arena.
6. During some events, alcohol consumption may be restricted.
AND BEVERAGE DELIVERY
Your food and beverage selections will be delivered to your suite prior to your arrival at each event, unless alternative arrangements have been made. Due to space restrictions, some items may be delivered closer to game time to ensure the highest quality.
Levy Restaurants will endeavor to fulfill special menu requests, including kosher and vegetarian meals, whenever possible. We appreciate three working days’ notice for this service. In addition to our food and beverage selections, our Guest Relations Team can assist you with many other arrangements. It’s really one-stop shopping—balloons, floral arrangements, special occasion cakes—all designed to create a unique event for you and your guests.
Suites will be supplied with all of the necessary accoutrements: knives, forks, spoons, plates, dinner napkins, cups, corkscrew and salt and pepper shakers. We recommend that supplies be kept in the same location to facilitate replenishment. Liquor cabinets and refrigerators will be locked unless we are advised otherwise.
You may choose between two options to replenish the beverages in your Luxury Suite.
REPLENISHMENT (BEVERAGE RESTOCK PROGRAM)
The most convenient way is for you to order a par of beverages to be kept in your suite at all times. After each game, our Luxury Suite staff will assess what was consumed during the event and will replenish the beverages accordingly. (The charge for the restocked beverages will be added to your bill.) We’ve put together a recommended beverage par to simplify the process even further:
BEVERAGE RESTOCK PAR
(1) bottle each of whiskey or bourbon, vodka, rum and tequila
(1) liter each of Bloody Mary Mix and Margarita Mix
(2) six-packs each of Pepsi and Diet Pepsi
(1) six-pack each of Sierra Mist/Mountain Dew and Aquafina Bottled Water, tonic water, etc.
(1) bottle each of white, red and blush wine
(1) bottle of sparkling wine
(4) six-packs of beer: (2) domestic and (2) import
(1) each of orange, cranberry and grapefruit juice
If you would like to participate in the Beverage Restock Program, please contact your Guest Relations Representative at 916-928-8187 and they can help you make your selections.
You may also place a beverage order when you place your food orders, by 2:00 p.m. PST two business days before the event. Please see the list of products in the Beverage Section of this menu. All food and beverage orders can be placed with your Guest Relations Representative at 916-928-8187.
BE A TEAM
PLAYER DRINK RESPONSIBLY
Sleep Train Arena and Levy Restaurants are dedicated to providing quality events which promote enjoyment and safety for everyone. This is best achieved when moderation is practiced. Therefore, we ask that you refrain from drinking and driving. Thank you for your efforts to make Sleep Train Arena a safe and exciting place for everyone.
Please be sure to remove all personal property, or make use of the secured storage cabinet provided in each suite, when leaving the premises. Levy Restaurants cannot be responsible for any lost or misplaced property left unattended in the suite.
PROCEDURE AND SERVICE CHARGE
Levy Restaurants will charge the Suite Holder’s designated credit card each event. The Suite Holder or Host will receive an itemized invoice outlining all charges in detail on event night. If a credit card is not charged on event night and pre-approved by Levy Restaurants, an itemized invoice will be sent to the company address following our 15-day payment policy.
Please note that all food and beverage items are subject to an 18% service charge plus applicable 8.75% tax. This service charge is a tip/gratuity and is distributed to service employees. Additional payment for tips or gratuity for service, if any, is voluntary and at your discretion.
Because Levy Restaurants exclusively furnishes all food and beverage products for the suites at Sleep Train Arena, guests are prohibited from bringing personal food or beverage without proper authorization. Any such items will be charged to the Suite Holder at our normal retail price.
AT SLEEP TRAIN ARENA
Come out and play where the Kings play! Sleep Train Arena provides the perfect setting for one-of-akind corporate outings and social events, enhanced by the expert service and fine cuisine of Levy Restaurants. Our Skyline Restaurant can accommodate parties up to 250 people. For more information on private events at Sleep Train Arena please call our event planner at 916-928-3602.