Suites Information

THE SCOOP

HOURS OF OPERATION
Location Guest Relations Representatives are available from 9:00 a.m. to 5:00 p.m. CST, Monday through Friday, to assist you in your food and beverage selections. To reach a representative, dial: 214-665-4751, e-mail: levysuitefood@americanairlinescenter.com or send a fax to: 214-665-4749.

QUICK REFERENCE LIST
American Airlines Center General Information 214-222-3687
American Airlines Center Suite Relations 214-665-4226
Levy Restaurants Guest Relations Representative 214-665-4751
Levy Restaurants Accounting Department 214-665-4761
Levy Restaurants Suites Fax 214-665-4749


FOOD AND BEVERAGE ORDERING
For the highest in presentation, service and quality, we ask that all food and beverage selections (including special liquor requests) be placed by 2:00 p.m. CST, three business days prior to each event. Please place all Saturday, Sunday and Monday game orders by 2:00 p.m. on Wednesday.

Orders can be arranged with the assistance of a Guest Relations Representative at 214-665-4751 during normal business hours. Orders can also be received via fax at 214-665-4749 or e-mail at levysuitefood@americanairlinescenter.com. If a game is cancelled for any reason and the stadium does not open, you will not be charged for your food and beverage order. Please notify us as soon as possible of any cancellations. Orders cancelled by 4:00 p.m. the business day prior to the event will not be charged.

A built-in bar and refrigerator provide the foundation for your in-suite beverage service. Consult with a Guest Relations Representative to sign up for our Beverage Restocking program to stock your bar with a selection of recognized, quality brand name products, including liquors, beer, wine and soft drinks, or simply refer to our beverage menu for recommendations. Should you prefer any beverage items that are not included in our menu, please let us know and we will do our best to fulfill your request.

Additional beverages may be purchased during the game through your suite attendant or by using the in-suite courtesy phone. To maintain compliance with the rules and regulations set forth by the State of Texas, we ask that you adhere to the following:

1. Alcoholic beverages cannot be brought into or taken out of the American Airlines Center.
2. It is the responsibility of the suite holder or their representative to monitor and control alcohol consumption within the suite.
3. Minors (those under the age of 21), by law, are not permitted to consume alcoholic beverages.
4. It is unlawful to serve alcoholic beverages to an intoxicated person.
5. Suite holders are not permitted to take cans, bottles or glasses outside the suite area. Drinks taken into the suite hallway must be poured into disposable cups. Please note, however, that no drinks may leave the suite level.
6. During some events, alcohol consumption may be restricted.

FOOD AND BEVERAGE DELIVERY
Your food and beverage selections will be delivered to your suite prior to your arrival at each event, unless alternative arrangements have been made. Some items may be delivered closer to game time to ensure the highest quality.

SPECIALIZED ITEMS
Levy Restaurants will endeavor to fulfill special menu requests, including Kosher and vegetarian meals, whenever possible. We appreciate three working days’ notice for this service. In addition to our food and beverage selections, our Guest Relations Team can assist you with many other arrangements. It’s really one-stop shopping— floral arrangements, special occasion cakes—all designed to create a unique event for you and your guests.

SMALLWARES AND SUPPLIES
Suites will be supplied with all of the necessary accoutrements: knives, forks, spoons, plates, cocktail and dinner napkins, cups, corkscrew and salt and pepper shakers. We recommend that supplies be kept in the same location to facilitate replenishment. Liquor cabinets and refrigerators will be LOCKED unless we are advised otherwise.


BEVERAGE REPLENISHMENT
You may choose between two options to replenish the beverages in your luxury suite.

1. AUTOMATIC REPLENISHMENT BEVERAGE RESTOCK PROGRAM
The most convenient way is for you to order a par of beverages to be kept in your suite at all times. After each game, our luxury suite staff will assess what was consumed during the event and will replenish the beverages accordingly. (The charge for the restocked beverages will be added to your bill.) We’ve put together a recommended beverage par to simplify the process even further:

RECOMMENDED BEVERAGE RESTOCK PAR
(1) bottle each of whiskey or bourbon, vodka, rum and tequila
(1) liter each of Bloody Mary mix and Margarita mix
(2) six-packs each of Dr Pepper and Coca-Cola
(1) six-pack each: SPRITE and 7UP, Deja Blue, tonic water, etc.
(1) bottle each of white, red and blush wine
(1) bottle of sparkling wine
(4) six-packs of beer: (2) domestic and (2) import
(1) quart each of orange, cranberry and grapefruit juice

If you would like to participate in the Beverage Restock Program, please contact your Guest Relations Representative at 214-665-4751 and they can help you make your selections.

2. ORDERING BY EVENT
You may also place a beverage order when you place your food orders, by 2:00 p.m. CST, three business days before the event. Please see the list of products in the Beverage Section of this menu. All food and beverage orders can be placed with your Guest Relations Representative at 214-665-4751 or levysuitefood@americanairlinescenter.com.

BE A TEAM PLAYER - DRINK RESPONSIBLY
The Mavericks, Stars, Desperados and Levy Restaurants are dedicated to providing quality events which promote enjoyment and safety for everyone. This is best achieved when moderation is practiced. Therefore, we ask that you refrain from drinking and driving. Thank you for your efforts to make the American Airlines Center a safe and exciting place for everyone.


SECURITY
Please be sure to remove all personal property, or make use of the secured storage cabinet provided in each suite, when leaving the premises. Levy Restaurants cannot be responsible for any lost or misplaced property left unattended in the suite.

PAYMENT PROCEDURE
Levy Restaurants will bill the suite holders per event. An 18% service charge and applicable sales tax will be added to all orders. Because Levy Restaurants exclusively furnishes all food and beverage products for the Luxury Suites at American Airlines Center, guests are prohibited from bringing personal food or beverages into the building. Any such items will be charged to the suite holder at our normal retail price.

PARTIES AT AMERICAN AIRLINES CENTER
Come out and play where the Mavericks, Stars and Desperados play! American Airlines Center provides the perfect setting for one-of-a-kind corporate outings and social events, enhanced by the expert service and fine cuisine of Levy Restaurants.

For more information on private events at American Airlines Center, call our Event Planners at 214.665.4763.